1. SHIPPING COVERAGE
ZEEVA Sports currently ships to USA. International availability, if any, will be displayed at checkout.
2. PROCESSING
Orders are generally processed within the timeframe displayed during checkout or on the product page. Customized, personalized, preorder, or made-to-order products may require additional production time.
3. SHIPPING OPTIONS
Available carriers, service levels, estimated transit times, and charges may vary by destination, product, order value, and warehouse. Available options will generally be presented at checkout.
4. DELIVERY ESTIMATES
Delivery dates and transit times are estimates unless expressly guaranteed. Carrier delays, weather, customs, holidays, supply disruptions, and other circumstances may affect delivery.
5. ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate delivery address. Contact ZEEVA Sports promptly if an address correction is needed. Changes may not be possible once fulfillment or carrier processing begins.
6. TRACKING
When available, tracking information will be provided through the customer account, email, mobile app, or another communication channel.
7. LOST OR DAMAGED SHIPMENTS
Contact zeeva@zeevasports.com if a shipment appears lost, arrives damaged, or contains missing items. We may request photographs, packaging information, carrier documentation, or other reasonable evidence to investigate and provide an appropriate remedy.
8. CUSTOMS AND INTERNATIONAL ORDERS
For international orders, duties, taxes, brokerage fees, import restrictions, and customs requirements may apply. ZEEVA Sports must specify at checkout or in regional terms whether such charges are prepaid or payable by the recipient.
9. MULTIPLE SHIPMENTS
Orders containing multiple products may ship separately from different facilities. Separate tracking numbers may be provided.
10. CONTACT
Shipping questions: zeeva@zeevasports.com
Website: zeevasports.com